How exposed to AI is a Administrative Services Manager?

Of the 18 tasks O*NET lists for administrative services managers, 5 could be done in half the time with a chat window today. 5 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this


Also called
Administrative CoordinatorAdministrative DirectorAdministrative ManagerAdministrative OfficerAdministratorBusiness AdministratorBusiness Manager
Reachable today Needs software built first Cannot be sped up
18
tasks rated for this occupation
28%
hold a degree, from a survey of 45
225k
people do this job in the US
24 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

5
  • Set goals and deadlines for the department
  • Direct or coordinate the supportive services department of a business, agency, or organization
  • Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met
  • Develop operational standards and procedures for the work unit or department
  • Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence

Only with software built on top

8
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records
  • Conduct classes to teach procedures to staff
  • Plan, administer, and control budgets for contracts, equipment, and supplies
  • Establish work procedures or schedules to organize the daily work of administrative staff
  • Learn to operate new office technologies as they are developed and implemented
  • Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance

Cannot be sped up

5
  • Acquire, distribute and store supplies
  • Hire and terminate clerical and administrative personnel
  • Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs
  • Represent work unit at meetings or conferences and serve as liaison for requests or complaints
  • Supervise administrative staff and provide training and orientation to new staff
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.


Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.