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How exposed to AI is a Aircraft Service Attendant?

Of the 18 tasks O*NET lists for aircraft service attendants, 2 could be done in half the time with a chat window today. 16 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Reachable today Needs software built first Cannot be sped up
18
tasks rated for this occupation
12k
people do this job in the US
41 of 52
least protected in transport

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

2
  • Complete forms describing tasks completed
  • Radio to flight dispatchers or other personnel to discuss incoming or outgoing aircraft

Cannot be sped up

16
  • Apply de-icing fluid to aircraft from baskets lifted by truck-mounted cranes
  • Change aircraft oil, coolant, or other fluids
  • Clean aircraft interiors by picking up waste, wiping down windows, or vacuuming
  • Climb ladders to reach aircraft surfaces to be cleaned
  • De-grease aircraft exteriors
  • Empty aircraft lavatory systems or refill them with sanitizer fluid
  • Guide aircraft to designated areas using hand signals, batons, or other methods
  • Inspect aircraft components to locate cracks, breaks, leaks, or other problems
  • Load baggage or cargo for crew or passengers
  • Mix cleaning compounds or solutions
  • Polish aircraft exteriors
  • Refill aircraft potable water tanks
  • Refuel aircraft using hoses connected to fuel trucks
  • Remove exhaust stains from aircraft using cleaning fluids
  • Tow aircraft to gates or hangars using tugs, tractors, or other vehicles
  • Wash the aircraft exteriors using lifts, cranes, detergent, or other equipment
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.