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How exposed to AI is a Arbitrators, Mediators, and Conciliator?

Of the 20 tasks O*NET lists for arbitrators, mediators, and conciliators, 2 could be done in half the time with a chat window today. 7 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Alternative Dispute Resolution Coordinator (ADR Coordinator)ArbiterArbitratorDivorce MediatorFamily MediatorFederal MediatorLabor ArbitratorLabor MediatorMediatorPublic Employment Mediator
Reachable today Needs software built first Cannot be sped up
20
tasks rated for this occupation
89%
hold a degree, from a survey of only 19
7k
people do this job in the US
5 of 7
least protected in legal

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

2
  • Prepare written opinions or decisions regarding cases
  • Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records

Only with software built on top

11
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements
  • Issue subpoenas or administer oaths to prepare for formal hearings
  • Prepare settlement agreements for disputants to sign
  • Set up appointments for parties to meet for mediation
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings
  • Authorize payment of valid claims
  • Interview claimants, agents, or witnesses to obtain information about disputed issues
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases
  • Recommend acceptance or rejection of compromise settlement offers
  • Organize or deliver public presentations about mediation to organizations, such as community agencies or schools

Cannot be sped up

7
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions
  • Conduct hearings to obtain information or evidence relative to disposition of claims
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement
  • Rule on exceptions, motions, or admissibility of evidence
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents
  • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning
  • Participate in court proceedings
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.