How exposed to AI is a Barista?

Of the 19 tasks O*NET lists for baristas, 3 could be done in half the time with a chat window today. 16 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this


Also called
BaristaCatering Barista
Reachable today Needs software built first Cannot be sped up
19
tasks rated for this occupation
5%
hold a degree, from a survey of 23
3095k
people do this job in the US
10 of 16
least protected in food preparation

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

3
  • Describe menu items to customers, or suggest products that might appeal to them
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Create signs to advertise store products or events

Cannot be sped up

16
  • Receive and process customer payments
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
  • Take customer orders and convey them to other employees for preparation
  • Clean or sanitize work areas, utensils, or equipment
  • Clean service or seating areas
  • Serve prepared foods, such as muffins, biscotti, or bagels
  • Prepare or serve menu items, such as sandwiches or salads
  • Set up or restock product displays
  • Weigh, grind, or pack coffee beans for customers
  • Stock customer service stations with paper products or beverage preparation items
  • Wrap, label, or date food items for sale
  • Take out garbage
  • Order, receive, or stock supplies or retail products
  • Slice fruits, vegetables, desserts, or meats for use in food service
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
  • Demonstrate the use of retail equipment, such as espresso machines
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.


Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.