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How exposed to AI is a Billing and Posting Clerk?

Of the 30 tasks O*NET lists for billing and posting clerks, 6 could be done in half the time with a chat window today. 10 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Account Services Representative (Accounts Services Rep)BillerBilling ClerkBilling CoordinatorItem Processing Clerk (IP Clerk)Medical BillerPre-Audit ClerkStatement ClerkStatement Distribution ClerkStatement Services Representative (Statement Services Rep)
Reachable today Needs software built first Cannot be sped up
30
tasks rated for this occupation
2%
hold a degree, from a survey of 39
429k
people do this job in the US
32 of 51
least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

6
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered
  • Route statements for mailing or over-the-counter delivery to customers
  • Update manuals when rates, rules, or regulations are amended
  • Answer inquiries regarding rates, routing, or procedures
  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment
  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary

Only with software built on top

14
  • Resolve discrepancies in accounting records
  • Post stop-payment notices to prevent payment of protested checks
  • Keep records of invoices and support documents
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods
  • Contact customers to obtain or relay account information
  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due
  • Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services
  • Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information
  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies
  • Match statements with batches of canceled checks by account numbers
  • Estimate market value of products or services
  • Review compiled data on operating costs and revenues to set rates
  • Compile reports of cost factors, such as labor, production, storage, and equipment
  • Create billing documents, shipping labels, credit memorandums, or credit forms

Cannot be sped up

10
  • Verify accuracy of billing data and revise any errors
  • Operate typing, adding, calculating, or billing machines
  • Verify signatures and required information on checks
  • Monitor equipment to ensure proper operation
  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems
  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment
  • Take orders for imprinted checks
  • Encode and cancel checks, using bank machines
  • Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand
  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.