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How exposed to AI is a Community Health Worker?

Of the 29 tasks O*NET lists for community health workers, 8 could be done in half the time with a chat window today. 17 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Apprise CounselorCommunity Health Outreach WorkerCommunity Health Program CoordinatorCommunity Health Program Representative (Community Health Program Rep)Community Health PromoterCommunity Health Worker (CHW)Community Nutrition EducatorHIV CTS Specialist (Human Immunodeficiency Virus Counseling and Testing Services Specialist)
Reachable today Needs software built first Cannot be sped up
29
tasks rated for this occupation
67%
hold a degree, from a survey of 23
61k
people do this job in the US
9 of 14
least protected in community and social work

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

8
  • Advise clients or community groups on issues related to improving general health, such as diet or exercise
  • Refer community members to needed health services
  • Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings
  • Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence
  • Advise clients or community groups on issues related to self-care, such as diabetes management
  • Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms
  • Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services
  • Provide feedback to health service providers regarding improving service accessibility or acceptability

Only with software built on top

4
  • Maintain updated client records with plans, notes, appropriate forms, or related information
  • Collect information from individuals to compile vital statistics about the general health of community members
  • Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC)
  • Develop plans or formal contracts for individuals, families, or community groups to improve overall health

Cannot be sped up

17
  • Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women
  • Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions
  • Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community
  • Attend community meetings or health fairs to understand community issues or build relationships with community members
  • Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening
  • Administer immunizations or other basic preventive treatments
  • Identify the particular health care needs of individuals in a community or target area
  • Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs
  • Transport or accompany clients to scheduled health appointments or referral sites
  • Advocate for individual or community health needs with government agencies or health service providers
  • Teach appropriate parenting behaviors to individuals or families
  • Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required
  • Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing
  • Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving
  • Provide basic health services, such as first aid
  • Interpret, translate, or provide cultural mediation related to health services or information for community members
  • Monitor nutrition of children, elderly, or other high-risk groups
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.