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How exposed to AI is a Couriers and Messenger?

Of the 17 tasks O*NET lists for couriers and messengers, 0 could be done in half the time with a chat window today. 12 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
CourierDriverLaboratory CourierMail CarrierMailroom CourierMessengerSecurity MessengerTransporterVehicle Delivery Worker
Reachable today Needs software built first Cannot be sped up
17
tasks rated for this occupation
0%
hold a degree, from a survey of 20
68k
people do this job in the US
49 of 51
least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Only with software built on top

5
  • Record information, such as items received and delivered and recipients' responses to messages
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person
  • Plan and follow the most efficient routes for delivering goods
  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries
  • Use telephone to deliver verbal messages

Cannot be sped up

12
  • Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities
  • Obtain signatures and payments, or arrange for recipients to make payments
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials
  • Sort items to be delivered according to the delivery route
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes
  • Unload and sort items collected along delivery routes
  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel
  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers
  • Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands
  • Unload goods from large trucks, and load them onto smaller delivery vehicles
  • Open, sort, and distribute incoming mail
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.