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How exposed to AI is a Credit Authorizers, Checkers, and Clerk?

Of the 16 tasks O*NET lists for credit authorizers, checkers, and clerks, 5 could be done in half the time with a chat window today. 2 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Commercial Credit ReviewerCommercial Loan ReviewerCredit InvestigatorCredit ProcessorCredit Representative
Reachable today Needs software built first Cannot be sped up
16
tasks rated for this occupation
17k
people do this job in the US
10 of 51
least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

5
  • File sales slips in customers' ledgers for billing purposes
  • Mail charge statements to customers
  • Prepare credit cards or charge account plates
  • Consult with customers to resolve complaints or verify financial or credit transactions
  • Prepare reports of findings and recommendations

Only with software built on top

9
  • Keep records of customers' charges and payments
  • Compile and analyze credit information gathered by investigation
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards
  • Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone
  • Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants
  • Relay credit report information to subscribers by mail or by telephone
  • Review individual or commercial customer files to identify and select delinquent accounts for collection

Cannot be sped up

2
  • Call customers to collect payment on delinquent accounts
  • Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.