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How exposed to AI is a File Clerk?

Of the 19 tasks O*NET lists for file clerks, 3 could be done in half the time with a chat window today. 6 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Claims ClerkClerkClerk TypistDocumentation SpecialistFile ClerkMedical Records ClerkOffice AssistantPolice Records ClerkRecords ClerkRecords Custodian
Reachable today Needs software built first Cannot be sped up
19
tasks rated for this occupation
8%
hold a degree, from a survey of 23
85k
people do this job in the US
30 of 51
least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

3
  • Scan or read incoming materials to determine how and where they should be classified or filed
  • Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials
  • Add new material to file records or create new records as necessary

Only with software built on top

10
  • Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order
  • Answer questions about records or files
  • Keep records of materials filed or removed, using logbooks or computers and generate computerized reports
  • Gather materials to be filed from departments or employees
  • Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users
  • Track materials removed from files to ensure that borrowed files are returned
  • Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition
  • Modify or improve filing systems or implement new filing systems
  • Design forms related to filing systems

Cannot be sped up

6
  • Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements
  • Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts
  • Operate mechanized files that rotate to bring needed records to a particular location
  • Assign and record or stamp identification numbers or codes to index materials for filing
  • Retrieve documents stored in microfilm or microfiche and place them in viewers for reading
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.