How exposed to AI is a First-Line Supervisors of Housekeeping and Janitorial Worker?

Of the 26 tasks O*NET lists for first-line supervisors of housekeeping and janitorial workers, 2 could be done in half the time with a chat window today. 15 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this


Also called
Building Services SupervisorBuildings and Grounds SupervisorCustodian SupervisorEnvironmental Services Supervisor (EVS)Executive HousekeeperHousekeeping SupervisorJanitorial SupervisorLaundry SupervisorMaintenance Supervisor
Reachable today Needs software built first Cannot be sped up
26
tasks rated for this occupation
12%
hold a degree, from a survey of 24
154k
people do this job in the US
2 of 8
least protected in cleaning and grounds

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

2
  • Establish and implement operational standards and procedures for the departments supervised
  • Recommend changes that could improve service and increase operational efficiency

Only with software built on top

9
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy
  • Plan and prepare employee work schedules
  • Maintain required records of work hours, budgets, payrolls, and other information
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
  • Investigate complaints about service and equipment, and take corrective action
  • Select and order or purchase new equipment, supplies, or furnishings
  • Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses
  • Perform financial tasks, such as estimating costs and preparing and managing budgets

Cannot be sped up

15
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services
  • Inspect work performed to ensure that it meets specifications and established standards
  • Perform or assist with cleaning duties as necessary
  • Inspect and evaluate the physical condition of facilities to determine the type of work required
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts
  • Issue supplies and equipment to workers
  • Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering
  • Check and maintain equipment to ensure that it is in working order
  • Direct activities for stopping the spread of infections in facilities, such as hospitals
  • Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies
  • Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals
  • Screen job applicants, and hire new employees
  • Perform grounds maintenance tasks, such as removing snow and mowing the lawn
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.


Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.