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How exposed to AI is a First-Line Supervisors of Passenger Attendant?

Of the 19 tasks O*NET lists for first-line supervisors of passenger attendants, 5 could be done in half the time with a chat window today. 12 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
On Car SupervisorTransportation Supervisor
Reachable today Needs software built first Cannot be sped up
19
tasks rated for this occupation
17 of 52
least protected in transport

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

5
  • Apply customer feedback to service improvement efforts
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
  • Inform workers about interests or special needs of specific groups
  • Meet with managers or other supervisors to stay informed of changes affecting operations
  • Resolve customer complaints regarding worker performance or services rendered

Only with software built on top

2
  • Analyze and record personnel or operational data and write related activity reports
  • Recruit and hire staff members

Cannot be sped up

12
  • Compute or estimate cash, payroll, transportation, or personnel requirements
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems
  • Direct or coordinate the activities of workers, such as flight or car attendants
  • Enforce safety rules and regulations
  • Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications
  • Participate in continuing education to stay abreast of industry trends and developments
  • Recommend and implement measures to improve worker motivation, work methods, or customer services
  • Requisition necessary supplies, equipment, or services
  • Take disciplinary action to address performance problems
  • Train workers in proper operational procedures and functions and explain company policies
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.