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How exposed to AI is a Food Service Manager?

Of the 28 tasks O*NET lists for food service managers, 6 could be done in half the time with a chat window today. 10 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Banquet ManagerCatering ManagerCDM (Certified Dietary Manager)Dining Service DirectorF and B Manager (Food and Beverage Manager)Food Service DirectorFood Service ManagerFood Service SupervisorKitchen ManagerRestaurant Manager
Reachable today Needs software built first Cannot be sped up
28
tasks rated for this occupation
10%
hold a degree, from a survey of 36
211k
people do this job in the US
33 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

6
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Establish standards for personnel performance and customer service
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Take dining reservations
  • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
  • Create specialty dishes and develop recipes to be used in dining facilities

Only with software built on top

12
  • Keep records required by government agencies regarding sanitation or food subsidies
  • Maintain food and equipment inventories, and keep inventory records
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
  • Schedule staff hours and assign duties
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items
  • Order and purchase equipment and supplies
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs

Cannot be sped up

10
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Count money and make bank deposits
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
  • Greet guests, escort them to their seats, and present them with menus and wine lists
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
  • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs
  • Monitor employee and patron activities to ensure liquor regulations are obeyed
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.