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How exposed to AI is a Funeral Home Manager?

Of the 22 tasks O*NET lists for funeral home managers, 6 could be done in half the time with a chat window today. 5 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Arranging Funeral DirectorFuneral DirectorFuneral Home Location ManagerFuneral Home ManagerFuneral Home OwnerFuneral Service ManagerLicensed Funeral DirectorLocation ManagerMortuary Operations Manager (Mortuary Ops Manager)Prearranged Funeral Sales Manager
Reachable today Needs software built first Cannot be sped up
22
tasks rated for this occupation
6%
hold a degree, from a survey of only 17
13k
people do this job in the US
16 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

6
  • Sell funeral services, products, or merchandise to clients
  • Offer counsel and comfort to families and friends of the deceased
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals
  • Explain goals, policies, or procedures to staff members
  • Identify skill development needs for funeral home staff

Only with software built on top

11
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services
  • Schedule funerals, burials, or cremations
  • Negotiate contracts for prearranged funeral services
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues
  • Schedule work hours for funeral home or contract employees
  • Complete and maintain records, such as state-required documents, tracking documents, or product inventories
  • Set prices or credit terms for funeral products or services
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements
  • Attend or make presentations at community events to promote funeral home services or build community relationships
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations
  • Conduct market research and analyze industry trends

Cannot be sped up

5
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency
  • Interview and hire new employees
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.