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How exposed to AI is a Healthcare Social Worker?

Of the 17 tasks O*NET lists for healthcare social workers, 3 could be done in half the time with a chat window today. 6 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Clinical Social WorkerHospice Social WorkerLMSW (Licensed Master Social Worker)Medical Social WorkerNephrology Social WorkerOncology Social WorkerPsychosocial CoordinatorRenal Social WorkerSocial Work Case ManagerSocial Worker
Reachable today Needs software built first Cannot be sped up
17
tasks rated for this occupation
100%
hold a degree, from a survey of 27
174k
people do this job in the US
2 of 14
least protected in community and social work

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

3
  • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs
  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education
  • Develop or advise on social policy and assist in community development

Only with software built on top

8
  • Educate clients about end-of-life symptoms and options to assist them in making informed decisions
  • Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy
  • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan
  • Identify environmental impediments to client or patient progress through interviews and review of patient records
  • Modify treatment plans to comply with changes in clients' status
  • Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services
  • Conduct social research to advance knowledge in the social work field
  • Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals

Cannot be sped up

6
  • Advocate for clients or patients to resolve crises
  • Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life
  • Plan discharge from care facility to home or other care facility
  • Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient
  • Supervise and direct other workers providing services to clients or patients
  • Investigate child abuse or neglect cases and take authorized protective action when necessary
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.