Of the 19 tasks O*NET lists for human resources assistants, except payroll and timekeeping, 2 could be done in half the time with a chat window today. 4 cannot be sped up at all. Here is which.
Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this
Only two of nineteen tasks are reachable with a chat window today, both of them explaining things: personnel policies to employees, and questions about eligibility, salaries and benefits. Sixty-eight per cent needs software built first.
That combination is the honest picture of an assistant role. Very little of it can be handed to an AI as it stands, but a great deal of it is the kind of coordination that tooling handles well once somebody builds it. The protected part is chasing references, setting up inductions, arranging training, administering claims. Work that involves other people and their deadlines.
It is also the People occupation where a degree is least common, at 35 per cent of a survey of thirty-seven. Anybody arguing this role is a stepping stone that AI will remove should be asked which of the nineteen tasks they mean.
These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.
Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.
It must never be used to select anyone for redundancy. The full limits are here.
This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.
Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.