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How exposed to AI is a Insurance Sales Agent?

Of the 19 tasks O*NET lists for insurance sales agents, 6 could be done in half the time with a chat window today. 5 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Insurance AgentInsurance BrokerInsurance Sales AgentSales AgentSales AssociateSales RepresentativeUnderwriting Sales Representative
Reachable today Needs software built first Cannot be sped up
19
tasks rated for this occupation
47%
hold a degree, from a survey of 25
423k
people do this job in the US
10 of 22
least protected in sales

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

6
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans
  • Perform administrative tasks, such as maintaining records and handling policy renewals
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Contact underwriter and submit forms to obtain binder coverage
  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program

Only with software built on top

8
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Select company that offers type of coverage requested by client to underwrite policy
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
  • Develop marketing strategies to compete with other individuals or companies who sell insurance
  • Calculate premiums and establish payment method
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer
  • Plan and oversee incorporation of insurance program into bookkeeping system of company
  • Install bookkeeping systems and resolve system problems

Cannot be sped up

5
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage
  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.