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How exposed to AI is a Interviewers, Except Eligibility and Loan?

Of the 17 tasks O*NET lists for interviewers, except eligibility and loan, 5 could be done in half the time with a chat window today. 7 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Admissions ClerkAdmissions RepresentativeAdmitting RepresentativeData Collection AssistantInterviewerMarket Research InterviewerRegistration ClerkResearch InterviewerSurvey InterviewerTelephone Interviewer
Reachable today Needs software built first Cannot be sped up
17
tasks rated for this occupation
1%
hold a degree, from a survey of only 14
170k
people do this job in the US
38 of 51
least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

5
  • Review data obtained from interview for completeness and accuracy
  • Compile, record, and code results or data from interview or survey, using computer or specified form
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions
  • Prepare reports to provide answers in response to specific problems
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension

Only with software built on top

5
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation
  • Locate and list addresses and households
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator

Cannot be sped up

7
  • Identify and report problems in obtaining valid data
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments
  • Assist individuals in filling out applications or questionnaires
  • Supervise or train other staff members
  • Meet with supervisor daily to submit completed assignments and discuss progress
  • Recruit participants for focus groups
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.