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How exposed to AI is a Maids and Housekeeping Cleaner?

Of the 25 tasks O*NET lists for maids and housekeeping cleaners, 2 could be done in half the time with a chat window today. 23 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
ChambermaidCleanerCottage AttendantEnvironmental Services AideEnvironmental Services WorkerGuest Room Attendant (GRA)HousekeeperHousekeeping Laundry WorkerRoom Cleaner
Reachable today Needs software built first Cannot be sped up
25
tasks rated for this occupation
11%
hold a degree, from a survey of 32
723k
people do this job in the US
6 of 8
least protected in cleaning and grounds

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

2
  • Assign duties to other staff and give instructions regarding work methods and routines
  • Answer telephones and doorbells

Cannot be sped up

23
  • Keep storage areas and carts well-stocked, clean, and tidy
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
  • Dust and polish furniture and equipment
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
  • Sort, count, and mark clean linens and store them in linen closets
  • Sort clothing and other articles, load washing machines, and iron and fold dried items
  • Move and arrange furniture and turn mattresses
  • Replace light bulbs
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms
  • Hang draperies and dust window blinds
  • Request repair services and wait for repair workers to arrive
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
  • Remove debris from driveways, garages, and swimming pool areas
  • Wash dishes and clean kitchens, cooking utensils, and silverware
  • Polish silver accessories and metalwork, such as fixtures and fittings
  • Run errands, such as taking laundry to the cleaners and buying groceries
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.