Will AI replace New Accounts Clerks?

Nothing in this data answers that. It measures whether an AI could halve the time a task takes, not whether an employer keeps the role. 33 per cent of the tasks listed for this occupation cannot be sped up at all.

Which parts of a New Accounts Clerk job can AI already do?

7 of the 15 tasks listed for this occupation were rated as ones a chat window could finish in half the time.

How exposed to AI is a New Accounts Clerk?

Of the 15 tasks O*NET lists for new accounts clerks, 7 could be done in half the time with a chat window today. 5 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called

Banking Services RepresentativeCustomer Service SpecialistFinancial Service RepresentativeFinancial Services RepresentativeMember Service RepresentativeNew Accounts ClerkNew Accounts RepresentativePersonal BankerRelationship BankerUniversal Banker

47%

20%

33%

Reachable today Needs software built first Cannot be sped up

15: tasks rated for this occupation
0%: hold a degree, from a survey of only 19
41k: people do this job in the US
33 of 51: least protected in office and admin

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

Compile information about new accounts, enter account information into computers, and file related forms or other documents
Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit
Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities
Refer customers to appropriate bank personnel to meet their financial needs
Investigate and correct errors upon customers' request, according to customer and bank records
Execute wire transfers of funds
Process loan applications

Only with software built on top

Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes
Obtain credit records from reporting agencies
Schedule repairs for locks on safe-deposit boxes

Cannot be sped up

Perform teller duties as required
Collect and record customer deposits and fees and issue receipts, using computers
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults
Perform foreign currency transactions and sell traveler's checks
Duplicate records for distribution to branch offices

What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.