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How exposed to AI is a Property, Real Estate, and Community Association Manager?

Of the 27 tasks O*NET lists for property, real estate, and community association managers, 5 could be done in half the time with a chat window today. 10 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Apartment ManagerCommunity Association ManagerCommunity ManagerLease Administration SupervisorLeasing ManagerOccupancy DirectorOn-Site ManagerProperty ManagerReal Estate ManagerResident Manager
Reachable today Needs software built first Cannot be sped up
27
tasks rated for this occupation
65%
hold a degree, from a survey of 20
235k
people do this job in the US
35 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

5
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
  • Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods
  • Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms

Only with software built on top

12
  • Prepare detailed budgets and financial reports for properties
  • Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties
  • Act as liaisons between on-site managers or tenants and owners
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
  • Solicit and analyze bids from contractors for repairs, renovations, and maintenance
  • Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
  • Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations
  • Purchase building and maintenance supplies, equipment, or furniture
  • Review rents to ensure that they are in line with rental markets
  • Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired
  • Contract with architectural firms to draw up detailed plans for new structures
  • Negotiate short- and long-term loans to finance construction and ownership of structures

Cannot be sped up

10
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors
  • Clean common areas, change light bulbs, and make minor property repairs
  • Determine and certify the eligibility of prospective tenants, following government regulations
  • Confer regularly with community association members to ensure their needs are being met
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
  • Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.