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How exposed to AI is a Social and Community Service Manager?

Of the 16 tasks O*NET lists for social and community service managers, 4 could be done in half the time with a chat window today. 6 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Adoption Services ManagerChild Welfare Services DirectorChildren's Service SupervisorClinical Services DirectorCommunity Services DirectorPsychiatric Social Worker SupervisorSocial Services DirectorTransitional Care DirectorVocational Rehabilitation Administrator
Reachable today Needs software built first Cannot be sped up
16
tasks rated for this occupation
82%
hold a degree, from a survey of 27
156k
people do this job in the US
36 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

4
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits
  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
  • Direct fundraising activities and the preparation of public relations materials

Only with software built on top

6
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated
  • Research and analyze member or community needs to determine program directions and goals
  • Implement and evaluate staff, volunteer, or community training programs
  • Speak to community groups to explain and interpret agency purposes, programs, and policies
  • Plan and administer budgets for programs, equipment, and support services

Cannot be sped up

6
  • Direct activities of professional and technical staff members and volunteers
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints
  • Recruit, interview, and hire or sign up volunteers and staff
  • Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted
  • Represent organizations in relations with governmental and media institutions
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.