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How exposed to AI is a Social and Human Service Assistant?

Of the 20 tasks O*NET lists for social and human service assistants, 6 could be done in half the time with a chat window today. 11 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Addictions Counselor AssistantAdvocateClinical AssistantResidential Care AssistantSocial Services AideSocial Services AssistantSocial Work AssistantSocial Work AssociateSocial Worker Assistant
Reachable today Needs software built first Cannot be sped up
20
tasks rated for this occupation
55%
hold a degree, from a survey of 21
398k
people do this job in the US
7 of 14
least protected in community and social work

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

6
  • Submit reports and review reports or problems with superior
  • Provide information or refer individuals to public or private agencies or community services for assistance
  • Assist in planning food budgets, using charts or sample budgets
  • Assist clients with preparation of forms, such as tax or rent forms
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations
  • Inform tenants of facilities, such as laundries or playgrounds

Only with software built on top

3
  • Develop and implement behavioral management and care plans for clients
  • Keep records or prepare reports for owner or management concerning visits with clients
  • Assist in locating housing for displaced individuals

Cannot be sped up

11
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping
  • Oversee day-to-day group activities of residents in institution
  • Meet with youth groups to acquaint them with consequences of delinquent acts
  • Consult with supervisor concerning programs for individual families
  • Demonstrate use and care of equipment for tenant use
  • Observe clients' food selections and recommend alternate economical and nutritional food choices
  • Observe and discuss meal preparation and suggest alternate methods of food preparation
  • Transport and accompany clients to shopping areas or to appointments, using automobile
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.