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How exposed to AI is a Spa Manager?

Of the 21 tasks O*NET lists for spa managers, 3 could be done in half the time with a chat window today. 9 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Massage Department ManagerSalon ManagerSpa and Guest Experience DirectorSpa DirectorSpa Manager
Reachable today Needs software built first Cannot be sped up
21
tasks rated for this occupation
21%
hold a degree, from a survey of 21
7k
people do this job in the US
47 of 56
least protected in management

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

3
  • Respond to customer inquiries or complaints
  • Plan or direct spa services and programs
  • Develop or implement marketing strategies

Only with software built on top

9
  • Schedule guest appointments
  • Maintain client databases
  • Coordinate facility schedules to maximize usage and efficiency
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards
  • Recruit, interview, or hire employees
  • Establish spa budgets and financial goals
  • Schedule staff or supervise scheduling
  • Develop staff service or retail goals and guide staff in goal achievement

Cannot be sped up

9
  • Sell products, services, or memberships
  • Assess employee performance and suggest ways to improve work
  • Inventory products and order new supplies
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines
  • Train staff in the use or sale of products, programs, or activities
  • Participate in continuing education classes to maintain current knowledge of industry
  • Direct facility maintenance or repair
  • Verify staff credentials, such as educational and certification requirements
  • Check spa equipment to ensure proper functioning
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.