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How exposed to AI is a Taxi Driver?

Of the 16 tasks O*NET lists for taxi drivers, 2 could be done in half the time with a chat window today. 10 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
Cab DriverTaxi Cab DriverTaxi Driver
Reachable today Needs software built first Cannot be sped up
16
tasks rated for this occupation
14k
people do this job in the US
16 of 52
least protected in transport

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

2
  • Notify dispatchers or company mechanics of vehicle problems
  • Report to taxicab services or garages to receive vehicle assignments

Only with software built on top

4
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service
  • Complete accident reports when necessary
  • Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers
  • Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants

Cannot be sped up

10
  • Collect fares or vouchers from passengers, and make change or issue receipts as necessary
  • Drive taxicabs or privately owned vehicles to transport passengers
  • Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations
  • Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water
  • Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high-traffic areas
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage
  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation
  • Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination
  • Vacuum and clean interiors and wash and polish exteriors of automobiles
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.