People Team AI Ask about a date

How exposed to AI is a Ushers, Lobby Attendants, and Ticket Taker?

Of the 23 tasks O*NET lists for ushers, lobby attendants, and ticket takers, 4 could be done in half the time with a chat window today. 16 cannot be sped up at all. Here is which.

Exposure means published research judged an AI could halve the time a task takes, at the same quality. It does not mean the task stops needing a person. How to read this

Also called
DocentLobby AttendantTicket AttendantTicket TakerUsherVisitor Services AssistantVisitor Services AssociateVisitor Services RepresentativeVisitor Services Specialist
Reachable today Needs software built first Cannot be sped up
23
tasks rated for this occupation
2%
hold a degree, from a survey of 31
55k
people do this job in the US
18 of 31
least protected in personal care

Every task, and what AI can do with it

These are O*NET's task statements for this occupation, exactly as written, sorted into the three bands by the ratings behind this report. Nothing has been reworded.

Reachable with a chat window today

4
  • Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions
  • Count and record number of tickets collected
  • Distribute programs to patrons
  • Give door checks to patrons who are temporarily leaving establishments

Only with software built on top

3
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued
  • Manage inventory or sale of artist merchandise
  • Page individuals wanted at the box office

Cannot be sped up

16
  • Greet patrons attending entertainment events
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events
  • Clean facilities
  • Settle seating disputes or help solve other customer concerns
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs
  • Guide patrons to exits or provide other instructions or assistance in case of emergency
  • Refuse admittance to undesirable persons or persons without tickets or passes
  • Assist patrons in finding seats, lighting the way with flashlights, if necessary
  • Maintain order and ensure adherence to safety rules
  • Search for lost articles or for parents of lost children
  • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances
  • Lead tours and answer visitors' questions about the exhibits
  • Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter
  • Manage informational kiosks or displays of event signs or posters
  • Work with others to change advertising displays
  • Schedule or manage staff, such as volunteer usher corps
What this does not say

This is not a prediction about your job

Nobody surveyed an employer. Tasks are counted equally, so a percentage here is a share of the list rather than a share of your week. And the ratings were made in 2023, which makes every figure a floor rather than a ceiling.

It must never be used to select anyone for redundancy. The full limits are here.

Where to go next

This is the standard task list for the title. The useful next question is which of the tasks you actually do should go near AI, and which should not.

Sort your own tasks Read the full report

Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.