Sixty-nine per cent of personal care work cannot be sped up, one of the highest figures in the report, and the reason is that almost all of it is done with somebody in the room.
Exposure means published research judged an AI could halve the time a task takes, at the same quality. It is not a prediction about any job. How to read this
Twenty per cent is reachable with a chat window, largely planning and record keeping. The rest is being with children.
Embalmers are the most protected occupation in the group at 92 per cent, and Concierges the least at 31 per cent.
Solid is reachable with a chat window today, pale needs software building first, grey cannot be sped up. Task counts are shown because several of these rest on fewer than twenty.
If you want a clear picture of what the ratings mean by work that cannot be sped up, this is it: physical presence with another person, where the presence is the service.
The parts of a People role that behave the same way are the interview, the difficult conversation and the exit interview. That is what the People chapter found, and this chapter is what that pattern looks like when it is the whole job.
There is no data here on what anybody actually does with AI. A dataset that appears to measure it was removed from this report because its meaning could not be stated. The reasoning is on the limits page.
The exposure ratings cover all 637 tasks in these 31 occupations with no gaps, and were made in 2023 against the model capabilities of that year. Read every figure as a floor.
Exposure ratings from Eloundou, Manning, Mishkin and Rock, GPTs are GPTs: Labor market impact potential of LLMs, Science 384, 1306–1308, 2024, used under the MIT licence. This page includes information from the O*NET Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. People Team AI has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Employment figures from the US Bureau of Labor Statistics.